You may request a refund within 30 days of purchase by contacting info@biria.com and providing a reason for the return.
Items must be returned in brand new and unused condition, and a 15% restocking fee may apply. The customer is responsible for return shipping costs, including original shipping if it was initially free.
For damaged products, notify us immediately with photos of the damage and packaging. Online purchases should be made through local dealers when possible, or directly from Biria if no dealer is nearby. Bikes come 85% assembled and must be fully assembled by a bike shop.
